Return Policy

We accept returns/exchanges within 30 days of the order's delivery date. One return/exchange per order please. For subsequent exchanges, please return your item(s) for refund and place a new order.

Prepare your package: Please ship your item(s) back to us within 30 days of receiving your package. Re-use the original packaging. If you don't have it anymore, use equivalent packaging (choose an appropriate/protective mailer to prevent product damage during shipping).

Include a copy of the invoice. Complete Section #1 on the Invoice enclosed with your order. Also complete Section #2 only if you are exchanging any or all items in your order. Email us if you need a copy of your invoice emailed to you. Alternatively, you can include a piece of paper with your order number and/or your name and phone number inside the package.

Tips for Trying on Intimate Apparel

Keep the tags and packaging until you know you're keeping your purchase. All tags and/or packaging must be intact or attached when returned.

Underwear items cannot be returned once they have been worn or tried on without protection, so please try these items on over your own underwear to qualify for a refund.

Please do not wear perfume, tanning lotions, powders or deodorant when trying on your purchase. Marks, stains or scents may make items non-refundable.

Return Exceptions

Bubbles does not accept returns or exchanges on worn, washed or stained items. Items that are worn, stained, altered, damaged, washed/dried will be not be refunded. Any items that fall out outside of our return policy will be discarded and the refund amount will be adjusted accordingly. 

Products with adhesive, like our Sticky Buns and Sticky Hips, can be returned for exchange or store credit only if the plastic protective covering has not been removed. If skin or clothing comes in contact with the adhesive, please contact us for return options.

We know that you're busy! So we work with our customers when they can't get their return package in the mail within 30 days. But please note that returns postmarked after our 30-day return window may undergo additional review for refund approval and be subject to additional fees. If credit or refund is issued, a damage/restocking fee of 20% will be deducted from the refund amount. Any items that have obvious signs of wear, washing or damage, will not be credited.